24 Hour IT Support in Long Island
IT Support when you need it most
24 Hour IT Support in Long Island and NYC is offered by PowerWiz’s IT Support team. Our monitoring systems can track every function of your computer, allowing you to report issues with your network via a web ticket system no matter the time or day. This keeps things organized, with you receiving a response regarding a solution in a timely manner. Technical support is what we do best. With our skilled team of professionals by your side, you can rest easy as PowerWiz provides the skills needed to assess your problem in order to come to a viable solution. Trust in PowerWiz to provide your business support where and when you need it most.
Our IT Support Team Is Ready to Assist You In
IT Network Issues
Whether your network is functioning too slowly in the City of New York, or in Long Island, or not at all, PowerWiz can help you solve most of your IT issues, so you can continue to perform efficiently.
Application Updates in Long Island & NYC
Looking to update one of your IT applications but don’t know how? Feel free to let us know so that we can walk you through the update process.
Desktop Support
Whether you’re a Mac or PC user, living or working in Garden City or New York City. PowerWiz is skilled in various types of desktop computing, and are here to assist you through any issue.
Network Security Assessment in Long Island & NYC
Do you feel that your network is at risk? Contact PowerWiz to conduct a quick assessment of your network’s security to ensure that things are running smoothly.
Web Ticket System & How It Works
Our 24/7/365 support comes with a web ticket system for reporting, no matter the time or day. We will install our software into your network, providing you with 24/7 access. Reporting an issue is broken down into a simple three step process.
Submitting a Ticket in Long Island & NYC
This is where you would report what type of issues you are currently encountering along with a short description for our support team to assess.
Confirmation
Once your report has been submitted and we receive it, we will then send you an email confirming the report. If we need to, come see you at your business location, whether it’s NYC of Long Island, it doesn’t matter to us.
Response
Depending on the time and day, one of our technicians will respond via email with a solution to your issue. Or come to your location, in NYC or Long Island to help resolve them.
Managed IT Services at Their Best
PowerWiz can provide your business with various technical support packages that will help maintain your technological integrity.