The purpose of proactive monitoring is to find and resolve the IT issues. For example, information security, slow server performance, low system stability and more. IT teams should resolve them before the end users find them. Or, it will result in a big business problem such as the leakage of users’ privacy and payment information.
Purchase a Proactive Monitoring System
On one hand, purchasing a proactive monitoring system is a good way. The company also needs to hire a team of IT experts to apply the system. This way, you can proactively monitor and fully control your company’s IT activity.
On the other hand, you can outsource your proactive monitoring business just as some other businesses are doing. Therefore, you don’t need to buy a full-functional proactive monitoring system, hire and train a group of IT professionals and worry about the labor force turnover. Also, some IT service providers offer a 24/7 support to help your business perform smoothly.
Update Old Equipment
As an IT director, does your manager don’t approve you enough budget to update the system, server, and other old equipment? Tell him/her that don’t ignore the cost of company’s IT system and equipment. Because this will lower the productivity of the company.
To employees, a smoothly running ERP system or computer can help them improve their efficiency and productivity. To customers, a well-performed website is the first impression for them to know your company. It can improve the user experience to motivate customers to complete the order.
“Replace your old equipment before customers replace you”.
Prepare for the Next Time Expansion
Servers and systems of many startups and small businesses were built from the ground up. In other words, most of them are outdated and tend to be overloaded. However, the development of the company requires IT experts to install various new software or systems on the outdated server. Then, the system is getting much unstable than before. Thus, IT directors should take the future system expansion into account. And they shouldn’t forget to submit a form of comparison the cost of updating the equipment once and twice to the manager.
A company’s server may store a huge amount of information. For instance, customers’ payment and personal information, business secrets, company’s financial statement, employees’ income information, internal Email records and etc. All kinds of the information are important to both the business and clients and will occur a significant problem if leaked. In this way, preventing the information security from threats and dangers is pivotal to companies.
In addition, employees’ using habits can also affect the information security. Any clicking of phishing links or websites can put the information in danger. As a result, companies should educate their employees to cultivate a good habit of using computers and networks.
Monitor All Key IT Systems
According to Nirav Shah, the IT director of Ipswitch, he monitors critical parts of the system through comprehensive log management. It can help proactive monitoring and alert IT experts any of potential threats such as force login attempts or unauthorized configuration or profile changes.
After that, IT teams need to set the thresholds of alerts for violation events, system overload and more. Because they need to filtrate worthless alerts.
Always Keep an Eye on the Monitor
Moreover, IT teams should always keep an eye on the dashboard that displayed on a second screen. In this way, IT experts can be informed of real-time information of the performance of the website and the system so they can response to IT issues and system alerts immediately.
Release the Room for More Data
Try to transfer the data packs which are seldom used to another spare server or disk. This can help the server release more room to store latest data and accelerate the performance and the response speed of the system.